ITWeb - The Technology News Site
 news
 opinion
 in depth
 surveys
 events
 itweb info
VIRTUAL PRESS OFFICES ™
FREE NEWS SERVICES
• Newsletters

• RSS feeds

• Alerts
CAREERWEB
• Register

• Post your CV

• Find your job
BRAINSTORM
• Subscribe

• Read online
iWEEK
• Subscribe

• Read online

• Get into iWeek
IT TRAINING
• TrainingWeb

ITWEB EVENTS

• Events Calendar
FEEDBACK
• Post your feedback

• Send us a news tip
back to the ITWeb home page     Brought To You By
 SEARCH
Sponsor's Message

Do you feel that your  telecommunications provider isn’t listening to you, or simply doesn’t understand your business? Click here for more information

Virtual Press Office

Click here to read our latest news.

Free daily and weekly newsletters.
Latest IT and telecoms news, information and commentary.

  RSS feed
 News Alerts
6 November 2000 

iTouch launches high-speed share portfolio service for mobile phones
ITOUCH
PRESS RELEASE ISSUED BY LANGE PUBLIC RELATIONS
[ 6 November 2000 ] - A significant investment in state-of-the art technology has enabled iTouch, Cape Town-based leader in mobile communication products, to roll out its revamped ShareLINE service locally and internationally in record time.

ShareLINE's pioneering new portfolio information service enables mobile users to personalise the share information they want to hear each time they call for the latest JSE prices. It is the first South African-developed commercial application to be built on the Tibco technology platform supplied by Fluant.

Just released from its pilot phase in South Africa, the enhanced ShareLINE is being simultaneously rolled out in Britain, Israel, Ireland, Australia and New Zealand after two months in development.

iTouch managing director Sean Stegmann says that the pressures of operating internationally requires leading-edge technology that facilities rapid development and deployment of robust yet flexible products.

"This is such a competitive market that we have to be confident we can get to market first with new reliable and tested products that give us the edge over competitors," he adds. "Our new technology platform supports that strategy."

ShareLINE gives mobile phone users instant access to live share information on WAP (Wireless Application Protocol), SMS (Short Message Service) IVR (Interactive Voice Response) or the World Wide Web.

The portfolio service enables callers to use their cellphones to register the codes of all the shares in which they have an interest and, each time they call ShareLINE only the latest prices of those shares will be relayed. The share information is updated as soon as a change in value takes place.

"This saves a tremendous amount of time as the caller does not have to key in the share's code each time ShareLINE is called," says Stegmann.

The new information software platform draws together content across divergent publishing channels, allowing a single application to be written for all four delivery technologies - WAP, SMS, IVR and WWWeb. The application integrates with iTouch's new Sybase database.

Apart from the tremendous time and cost savings this standardisation brings to all iTouch's information services, the speed with which information is delivered to the caller is a major boost to service quality.

This fluency also enhance the sound quality of the recorded information, allowing a more personalised and humanised experience, adds Stegmann.

Devco, iTouch's software development arm, in partnership with Fluant, developed and implemented the product, and will help with the new ShareLINE's international rollout.

Fluant chairman Wolfgang Müller says his firm is "delighted to help iTouch achieve its goal of becoming a major international provider of value-added services to mobile customers".

EDITORIAL CONTACTS
iTouch
Annalize Rust
(021) 415 2166

Lange Public Relations
Marian Shinn
(021) 448 7407



SMEXA 2010 Conference

SMEXA 2010
3-4 August 2010| The Forum, Bryanston
Booking fee:
R4 155.00 (excl VAT)
An itSMFsa Event in Partnership with ITWeb
Routes to Recovery through IT Service Management
David CannonWhen the economy is down, business begins not only cutting costs, but gearing up or changing services, says HP's David Cannon. This comprehensive two-day event promises to bring together experts from all over the world providing solutions to your most pressing business challenges.

Click here to book your place today!

Diamond sponsor

Platinum sponsor

Gold sponsor


 


 

Copyright (c) 1996 - 2012 ITWeb Limited. All rights reserved.
Would you like to see your news here? Contact us for more details at itnews@itweb.co.za
Striata Rackspace Sophos BBG Technologies